Helpful Tips About Managing Your Email:

Receiving or Downloading Your Email-

• Check for new email on a daily basis. On average, if you receive more than 5 email messages a day, you should check for new mail several times a day.
• Unless you are reading your mail at an alternate location (like reading your personal mail at your work location), make sure you have your Mail Client Preferences set to "Remove the Mail From the Server" every time you download your mail. If you do not do this, when you upgrade your Mail Client application, you run the risk of again having to download every email you have ever received while you have been a Silicon Connections Subscriber.
• Keep in mind that a 200K to 300K attachment can take a long time to download on a computer that does not meet the Minimum System Requirements...
• If you are trying to receive a large attachment and you are operating a low-end or older computer system, make sure you are do not have other applications open or running at the same time you are downloading your email.
• See our Instructions on How to Clear Your Cache in your Web Browser. After you have completed this operation, close your Web Browser and make sure you have no other applications open or running, then try to download your mail.

If you have any other questions, comments or problems, please complete our Technical Support Request.