How to Open, Detach and
Save Emailed File Attachments:
Caution!!! Remember
each and every attachment to an email message should always be scanned by virus detection
software before execution or opening of the attachment. Viruses can only travel through
embedded executables, file attachments or hard media. For more information
read our FAQ Section on: Viruses
- How do you check the validity of a Virus Alert?
Opening Email Attachments using Eudora Light-
- When you receive an email that includes a file attachment your Eudora window will look
like the following example:
To open an attachment from the message window, double-click on the attachment name. If
you have the application that the attachment was created in, that application launches and
the attachment opens.
When you click on the first attachment link for txtatt.txt, shown in our Example Email
above, because text format (.txt) files are supported by the Windows Accessories
Notepad application that is included on our system, this attachment will open for viewing
in Notepad.
To save this attachment to your harddrive:
- Click on File/Save As and the following Window will open:
- Save in: You may choose to save it in the default folder that is shown
in your Window or create a new separate folder for your email attachments.
- File Name: You may choose to save it with the same file name as
received or change it to another name by entering the new name in the File Name field.
- Save as Type: You should always save it as the same recognized file
type that appears in this field.
When you click on the attachment link for gifatt.gif, shown in our Example Email above,
because graphic formats (such as .gif) files are supported by the Windows
Accessories Paint application that is included on our system, this attachment will open
for viewing in Paint.
To save this attachment to your harddrive:
- Click on File/Save As and the following Window will open:
- Save in: You may choose to save it in the default folder that is shown
in this Window or create a new separate folder for your email attachments
- File Name: You may choose to save it with the same file name as
received or change it to another name by entering the new name in the File Name field.
- Save as Type: You should always save it as the same recognized file
type that appears in this field.
When you open the worddocatt.doc (MS Word Format) or rtfatt.rtf (Rich Text
Format) shown in our Email Example, because both .doc and .rtf files are supported by the
Microsoft Word application that is included on our system, this attachments will
open for viewing in MS Word.
If your system does not include a copy of MS Word, clicking on these attachments should
launch either your Word Processing Application (if it supports .doc and .rtf file formats)
or Windows Notepad.
To save these attachments to your harddrive:
- After you have opened each attachment-
- In MS Word, click on File/Save As for each attachment and the following Window will
open:
- Save in: You may choose to save it in the default folder that is shown
in this Window, create a new separate folder for your email attachments, or we recommend
that you save it in your standard My Documents folder.
- File Name: You may choose to save it with the same file name as
received or change it to another name by entering the new name in the File Name field.
- Save as Type: You should always save it as the same recognized file
type that appears in this field.
After the attachments have been individually saved to your hard drive-
- We recommend, for more efficient file management and space consideration, you
delete the entire email message.
Other Email Attachment Tips and Troubleshooting Guidelines:
- File Formats supported by the Macintosh Operating System may not be supported by PC
Operating Systems. You may receive files that you are unable to view because your
Operating System does not support the file format or or your Computer does not have the
application installed to support it. For further information on this subject review
your Operating System's and the Individual Application 's Help Function for information on
File Formats supported.
- BinHex Encoded Attachments are generally received from a sender who is using an older
Macintosh Email Application. Most current PC Email Applications are MIME Encoding
Compliant. In order to be able to view an attachment, the encoding between the
sending and receiving systems must be the same. For further information on this
subject review the Email Application's Help Function Contents = Encoding,
or BinHex or MIME.
- Keep in mind that a 200K to 300K attachment can take a long time to download on a
computer that does not meet the Minimum System Requirements...
- If you are trying to receive a large attachment and you are operating a low-end or older
computer system, make sure you are do not have other applications open or running at the
same time you are downloading your email.
- See our Instructions on How to
Clear Your Cache in your Web Browser. After you have completed this operation, close
your Web Browser and make sure you have no other applications open or running, then try to
download your mail.
IIf you have any other questions, comments or problems, please
complete our Technical Support Request. |
