iPass Connect

1. Download iPassConnect. (949KB)
2. Double-click the executable file.
3. Follow the directions on the screen.
4. When the installation is complete, iPassConnect automatically runs. You may choose to connect at this time or click Exit to quit the program.

• Setting your username, domain name, and password
• Selecting your modem
• Choosing the iPass access number
• Setting the dialer properties
• Connecting to the iPass network

Setting your Username, Domain Name, and Password and Modem
To begin:

1. From the iPassConnect window, open the Options menu.
2. Select User Info.
3. Fill in your username and domain (i.e., for user@silcon.com, user is the username and silcon.com is the domain name).
4. To save your password for future sessions, check Save Password. The password field becomes writable - enter your password. (Note: your service provider or network administrator may have disabled the Save Password feature.) Or, If you choose to enter your password each time you connect (or the Save Password feature has been disabled), do not enter your password now. You are prompted later.
5. Click OK.

1. From the iPassConnect window, open the Options menu.
2. Select Settings.
3. From the Modem pull-down menu, select the correct modem.
4. Click OK.

1. Enter your physical location in the Country, State/Region and City dialog boxes.
   (Note: These dialog boxes use "type ahead" -- type the first few letters of the word you are looking for), or
   In the Location box, enter the area code where you are or want to dial from. All the available access points in that area code come up.
2. From the Connection Type pull down menu, select the connection type (modem or ISDN).
   The "iPass access point" list only shows points of presence (POPs) with the specified type of connection.
3. Select the number to dial.
   The numbers can be sorted by City, Number, Speed and Price by clicking the appropriate header on the "POP number" table, or
   if you want the dialer to dial all available numbers in turn until a connection is made, click Select All.

Setting the Dial Properties
There are two ways to set the Dial Properties:

• Click the Dial Properties button on the iPassConnect window (you must select an access point before clicking Dial Properties), or
• In the iPassConnect window, select the Options -> Dial Properties.
  The Dial Properties window appears.

1. Enter any number needed to dial an outside line (i.e., if you are in a hotel, you need to dial a 9, etc.)
2. Check the appropriate radio button for pulse or tone dial.

• Check the Location same as selected number if you are in the same area code as the selected number, or
• Select the country you are in (Note: This dialog box uses "type ahead") and enter the area code from where you are calling.

Connecting to the iPass network
To connect to the iPass network

1. Click Connect.
2. If you have left out any of the above steps, or need to enter your password each time you connect, you are prompted at this time -- enter the relevant information.

1. Double-click the iPass icon in the system tray (right-hand corner of the Task Bar).
2. Click Disconnect.
   The iPassConnect window appears.
3. Click Exit.

• Your modem is connected and plugged in.
• The phone line is connected to your modem.
• You have selected PPP from the TCP/IP control panel.
• You have enough memory. You should have at least one and a half megabytes (1.5MB) of free RAM in order to run the iPass Dial Wizard and establish a PPP connection.
• OT/PPP does not correctly negotiate DNS. See the discussion in "Installation Instructions" for a description of how to address this problem.

If none of these help you to resolve your problem, please contact us for technical support.